Thank you for shopping at Theli Compostable. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 4 calendar days from the date of delivery to return an item.
To be eligible for a return:
- The item must be unused and in the same condition as received.
- It must be in its original packaging.
Once your return request is approved, the return process will be initiated within 1 business days. You will receive further instructions regarding pickup or shipping.
Refunds
Once we receive your returned item, we will inspect it and notify you of the refund status.
The refund amount will be credited to your original method of payment within the standard processing time of your bank or payment provider.
If your return is approved, the refund will be initiated within 4 days. The refund amount will be credited to your original method of payment within the 5 Days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Replacement
Replacement Should be raised within 24 hours and the replaced product will be delivered within 5-7 days.
Contact Us 9924643232
If you have any questions on how to return your item to us, contact us at 9724313232